Business owners should never have to be terrified of their IT, and it’s their Techs job to make sure they aren’t! IT folks like us know that applying the appropriate tech solutions is the remedy to the typical types of ‘scary’ that business owners should never encounter. It’s our job to protect companies from dangers in the cyber realms.
Business owners usually aren’t spooked about technology the same way an IT person is. We aim to be ‘all answers’ around technology – to keep the digital goblins away. We stay abreast of the tech industry developments. We’re in the business of heading off nightmares. But that doesn’t mean we don’t have our own!
Here are some real technology nightmares for us … and for sure, we’re totally prepared to handle these grueling challenges …
Big Nightmare #1 for A Tech Person: Conducting a wildly successful cloud migration, and once it’s all done, having a once in a blue moon, unlikely data disappearance.
More and more companies are migrating to the cloud. It’s an important migration, allowing businesses to invest more in the way they do their business and less in computer hardware. They can speed up operations and increase the number of projects they can accomplish.
But there’s one thing that can happen, a number one problem to avoid — and that’s to not set up a double backup of the data at the time of migration. That’s one surefire terror – the dreaded problem of having your data go pouf as you smartly upgrade to a smart modern technology.
It doesn’t happen that often, but on occasion, something may go awry with the data in the transfer process. So, it’s essential to set up a backup approach ahead of time, to prevent the loss of mountains of important contact information or historical data.
This especially pertains to migrating Office 365 email environments and GSuite environments. And now that GSuite permanently deletes trash after 30 days, it’s even more important to get that backed up in the case of important emails inadvertently ending up in trash.
It’s easily accomplished with an additional layer of SAAS software, and it’s insurance against lost critical data and haggard sleepless nights for IT guys.
Nightmare #2: Migrating a new client’s most important software from old, outdated versions of Windows or SQL.
All industries have their specific software applications. Dentists use dental practice management software for scheduling, insurance tracking, charting, and looking at x-rays.
Alarm companies use monitoring software to store their clients’ info and track alarms. The farming industry uses produce tracking software.
Each of these specific programs is regularly updated to stay current with the needs of the industry as it continues to grow and change. And they must integrate with core operating systems like Microsoft Windows or SQL. The company must stay current not only with the updates of the industry-specific software, known as “line of business software,” but also of the operating system. Keeping current with these software packages can also require keeping current with hardware. All of which can be a big investment.
But the process of upgrading a very, very old software application and very, very old operating system to reach the current standard is truly grueling, enough to make an IT tech’s hair stand up on end…
Here’s what it looks like:
Let’s say the client is still based on Windows 2003. We have to “jump” them. First to Windows 2008. Then to Windows 2012. Finally, we can bring them to a more current status. This involves the operating system software and the line of business software. It also likely involves a capital investment in hardware. All at once, over hours and days, instead of a little at a time, over the years.
Think of it like dentistry. If you stay current with your checkups, you can take care of things as they happen, a little at a time, with no surprises. If you don’t, you may find you have some very scary and expensive procedures to deal with!
And sometimes the reason for not moving forward regularly is not only about costs. For some, moving forward can be at odds with keeping a system that appears to be working intact as it is. “If it ain’t broke, don’t fix it” can be a dangerous way of thinking because it results in not making steady upgrades to keep pace with technology. The fright is real, when it’s all necessary immediately, can’t be planned for, and is disastrous if not done!
Nightmare #3: Keeping critical watch over the whole system, making sure no single move made by a user can harm the whole system, and we find a security hole.
How many ways can things in a business’ systems go wrong? The job of the IT person is to make sure that everything is working, up to date and most important; protected! There are many ways we do this. We deal with cyber-attacks, data protection, and system functionality, including equipment and users.
According to Entrepreneur, “In reality, there are just five specific steps that all companies need to follow to effectively protect against cyber-attacks: secure your hardware, encrypt and backup all your data, encourage a security-centered culture, use robust firewall and anti-malware software, and invest in cyber security insurance.”
What’s scary for IT folks like us is the idea we might have forgotten a tiny detail while focusing on all the big important ones. And that’s why we’re so meticulous at incorporating all of the protections we can.
The Antidote for Scary Tech
From disappearing data to gruesome system upgrades to lack of appropriate vigilance, technology poses risks to your health and your critical data. You can reduce those risks by making sure you’re working closely with your IT people.
The best way to end the nightmares for everyone involved is to be aware of all the adjustments and upgrades you need and have them implemented on a planned schedule.
That way, all preventable spooky surprises never happen!
Don’t let scary tech affect not only your business functionality and reputation, but also the personal and financial data of your customers. Contact us to learn about cloud migrations, extra layers of protection, and having the right level of technology for your company.
Your IT people won’t look like ghosts. And nobody will have nightmares!