Does your IT system elevate your business, or merely give you a migraine?
At Cyber Ascend Technologies, there is a special place in our hearts for solo entrepreneurs, or solopreneurs, of our community. To start a business alone takes courage, determination, and a whole lot of passion. There are many beautiful places to live and start businesses in Santa Cruz, Scotts Valley, Capitola, Watsonville, Salinas, and outlying areas! If this is you, CyAs Tech is here to support your business and IT infrastructure.
Solopreneurs manage every aspect of their business. They do not rely heavily on delegating to other employees to get things done. They are founders, creators, and responsible for delivering products or services to keep their business growing and profitable.
The successful solopreneur runs their business with excellent service and efficiency that amounts to a larger and fully staffed company. However, no matter how well you know your business model, there are bound to be areas within the business where you as the solopreneur are a novice and might benefit from a helping hand.
Solopreneurs wear many hats, and network management shouldn’t be overlooked.
A hurdle solopreneurs might need to overcome is understanding and managing the IT systems vital to operations. For a strong IT infrastructure, CyAs Tech can assist in establishing and maintaining four pivotal systems.
1. Deploy a business-specific customer relationship management system (CRM)
A good CRM will automate much of your business. Your CRM should be cloud-based and help you efficiently manage your relationships with existing clients and prospects. It can help you go paperless by using digital tools for document management. It then can store these documents in an easily accessible location that is always at your fingertips. You can deliver items to clients quickly while automatically accumulating marketing and advertising results data. You will have instant information on lead conversion and have a thorough knowledge of your customers’ behaviors and gain insight into your direct market trends.
2. Use Microsoft Teams to Communicate with Clients and Partners
Teams is a collaborative communications app that integrates into all business sizes. For solopreneurs, it connects you seamlessly to your third-party partners and suppliers giving communication intimacy an in-house feel. Microsoft Teams also integrates into your CRM system to improve client and customer relationships. While you may not need to hold a conference call with yourself, opening communication with vendors and suppliers is a proactive way to elevate your business operations.
3. Replace your old PBX system and Land Line with Cloud-based Phone Services
Old-fashioned landline phone systems are costly to maintain and inefficient compared to services from cloud-based options. Microsoft Teams offers one such solution that also integrates into your CRM process. Cloud-based systems can have features customized to meet the needs of your business, including automatic receptionists, self-help functions, and voicemail transcription. These systems are accessible anywhere, anytime, giving solopreneurs tremendous flexibility.
4. Put Your Must-Have Cybersecurity System in Place
Cybersecurity is a vital component for the health and welfare of a solopreneurs business. Cloud-based cybersecurity experts can outfit your system with protection against hackers, malicious agents, and disasters. It’s possible to ensure that your digital infrastructure will remain intact in spite of natural or technological crises with proper preparation. CyAs Tech can develop a solo-entrepreneur business continuity plan that includes backups, alternative data locations, and instructions on what to do in the event of a breach.
When considering hiring outside help, remember even superheroes need support sometimes!
Solopreneurs have unique needs from other business models. Our team helps many of these highly creative community members develop powerful infrastructure to succeed and impress clientele. Solopreneurs usually don’t have the work requirements that small to medium-sized businesses have. However, the need to create the work process that would come from such establishments is left solely on the solopreneurs’ shoulders.
Solopreneurs’ systems are usually remote and need to run without disruption or unprofessional connections. Rather than investing in employees, if the solopreneur requires supporting services, usually freelancers or third-party contributors are hired. From a client’s perspective, outside entities are most effectively represented when they appear to be integrated into the solopreneurs’ company fabric.
With CyAs Techs’ team at your side, we can put all of this in place for you. We believe in your ingenuity, your creativity, and your passion.
With our help, you can deliver the best of what you have to offer to your clients as the powerhouse you are.